Frequently asked questions

No. MyPDF A11y identifies accessibility issues and provides remediation guidance, but it does not automatically modify PDF files.

The tool is designed to help teams understand what issues exist, where they occur, and why they matter so they can make informed remediation decisions.

No automated tool can guarantee full compliance.

MyPDF A11y helps organizations identify many common accessibility issues and measures documents against WCAG and PDF/UA best practices. However, some accessibility requirements require human review and testing.

Yes, private PDFs can be scanned using the Bulk PDF Upload workflow. Documents that are not publicly accessible can be uploaded directly to the platform for accessibility review.

Website crawling is limited to publicly accessible content.

MyPDF A11y is designed to support organizations managing hundreds, thousands, or even tens of thousands of PDF documents.

For website scans, administrators can control crawl depth and page limits to keep scans focused and manageable. Bulk upload and automated workflows are designed to scale as document inventories grow.

MyPDF A11y checks for many common PDF accessibility issues, including:

• Missing tags structure
• Detects likely scanned/image-only PDFs.
• Missing document language settings
• Missing alternative text on images
• Missing Headings
• Heading levels are skipped
• Table accessibility issues
• Form accessibility issues
• Metadata and document structure issues

Each finding includes severity information, plain-language explanations, and remediation guidance.

No. Uploaded PDFs are temporarily stored while scanning is performed and are automatically deleted after processing. Only scan results and reporting data are retained.

Yes. MyPDF A11y stores scan results and maintains scan history so teams can track improvements, measure remediation efforts, and demonstrate progress to leadership, auditors, or compliance teams.

Yes. MyPDF A11y is designed for teams responsible for digital accessibility, content publishing, compliance, and document management. Multiple users can review scan results and collaborate on remediation efforts.

MyPDF A11y was designed with public sector organizations in mind, including state and local government agencies, higher education institutions, and organizations that manage large volumes of PDF content.

Any organization responsible for making documents accessible can benefit from the tool.

Organizations should scan PDFs whenever new documents are published and periodically review existing documents to identify issues introduced through updates or legacy content.

The Automated Accessibility Checker helps organizations move from periodic audits to continuous monitoring.

Very little.

MyPDF A11y was designed for content authors, accessibility coordinators, communications teams, and program staff, not just technical specialists. Findings are presented in plain language with explanations and remediation recommendations that help teams understand what needs to be fixed and why.